Skip to content

Limited time - HOLIDAY SPECIAL - Extra 15% off - Use code HolidaySpecial15

Frequently Asked Questions

Who would benefit from the Giraffe Rolling Cane?

Open tab

Many people may benefit from the Giraffe Rolling Cane. Here are some specific examples of people who may benefit: people who have one-sided weakness from a stroke, people who have only one arm, people who have one-sided leg pain or weakness, people with arthritis in their hand, people who use a quad cane, and people who use a regular cane and it often falls on the floor.

How short/tall is the Giraffe Rolling Cane?

Open tab

The Giraffe Rolling Cane is height adjustable. It is 30 inches at its shortest height and 38 inches at its tallest height. It is adjustable in 1-inch increments to allow for the right fit for most users.

How much does the Giraffe Rolling Cane weigh?

Open tab

The Giraffe Rolling Cane weighs only 4.6 pounds, yet it is sturdy. It is made from lightweight aluminum alloy for maximum strength and minimum weight.

What is the maximum weight limit of the user for the Giraffe Rolling Cane?

Open tab

The Giraffe Rolling Cane is designed for a maximum user weight of 250 pounds.

Will the Giraffe Rolling Cane fit my height?

Open tab

The Giraffe Rolling Cane is adjustable and is designed to fit almost all users with its 8 height adjustment settings. It can be adjusted at both the legs and the neck, allowing for a wide range of adjustments for the user's safety and comfort. The Giraffe Rolling Cane comfortably fits most users who are 4' 11" to 6' 2" tall.

How do I adjust the height of my Giraffe Rolling Cane?

Open tab

The Giraffe Rolling Cane should be adjusted at all 4 legs. Make adjustments by depressing the spring button and expanding or retracting the telescoping piece to the desired height. For your safety, it is important to ensure all 4 spring buttons on the legs are in the same numbered hole so the cane is stable. Also, ensure that the spring button fully engages through the hole to secure the desired position. We also have an instructional video for more information.

How do I know what height of the cane is best for me?

Open tab

When your hand is placed on the handgrip, your elbow should have a slight bend of approximately 20-30 degrees. The Giraffe Rolling Cane can be used in either the right or the left hand and should be used in the hand opposite of your weaker leg. We have an instructional video for more information.

What are the dimensions of the Giraffe Rolling Cane?

Open tab

The Giraffe Rolling Cane is 10 inches wide and 10 inches long (front to back). It is 30 inches tall at its shortest height and 38 inches tall at its tallest height.

What is the inside size of the storage basket?

Open tab

The storage basket on the Giraffe Rolling Cane is approximately 5 inches wide, 7 inches long and 5 inches deep.

How much weight can the storage basket hold?

Open tab

The storage basket can hold approximately 5 pounds of items. Please do not place small pets inside or on top of the storage basket because it is not safe for them. Also, do not place hot liquids inside or on top of the storage basket because they can easily spill.

Can I remove and wash the basket?

Open tab

Yes. The basket is made from premium neoprene and is designed to be easily wiped off or it can be removed from the frame and washed by hand and air dried. To remove the basket, release the velcro and remove the basket. After washing and air drying, replace the basket on the frame and adhere the velcro to secure the basket in place.

Can I replace the storage basket?

Open tab

Yes. We sell replacement baskets on our website. Some people like to purchase different colors of the basket at the time of purchase.

Can the back ski gliders, wheels and handgrip be replaced?

Open tab

Yes. We sell replacement ski gliders, wheels, and handgrips on our website - GiraffeRollingCane.com

How large are the wheels?

Open tab

The wheels are 5 inches in diameter to allow for easy rolling and control.

Where is the Giraffe Rolling Cane made?

Open tab

The Giraffe Rolling Cane was designed and developed in the USA. The assembly and aluminum frame of the Giraffe Rolling Cane is manufactured in China and the basket is manufactured in the USA.

Send us an email

Close (esc)

Popup

Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Shopping Cart

Your cart is currently empty.
Shop now